Monday, July 30, 2012
Artists Colony Inn- Nashville, Indiana
Never have I seen a
restaurant so mismanaged as the Artists Colony Inn. I don’t mind waiting
for a table, that isn’t a big deal to me, but when the reason I am waiting for
a table is because of the way management has staffed, set up the dining room,
and executed I tend to be a bit irritated. Honestly I should have known
we were in for a bad experience when an older couple was telling the manager
how disappointing their experience was and he seemed not to care at all.
After we were sat it took the waiter a minute to come over, when he finally
brought beverages he managed to spill water all over the place. At first
I thought it was our waiter who wasn’t that great, then we began to slowly
realize that wasn’t it at all. His section was huge, literally reaching
from one wall to another and outside. He probably had at least 9 tables,
and was not only taking orders, delivering orders but also busing as
well. Looking around we noticed that it wasn’t just him; all of the staff
was stretching super thin. How could the manager not have looked at the
weather report, known that we were going to get a break in the crazy heat, and
seen the possibility that they were going to get slammed? The
disappointing part of the whole thing was that the food actually wasn’t too bad
with the exception of my salad which I sent back because it tasted dirty.
During the entire time we were there the manager never once did a table
visit. He was too busy running in and out of the kitchen, busing tables,
and generally looking displeased at his staff. Excuse me sir, but your
lack of planning is no fault of the people who are busting their hump to try
and work. Also, I might recommend that you get a couple 2-tops since most
of your dinning room was being wasted by two people sitting at tables designed
for four, sometimes six, people. The kitchen was slow, neither the soup
and grilled cheese, or the pot pie that we ordered should have taken long at
all. It is a shame when a waiter has to deal with a rough kitchen and a
worthless manager. And it wasn’t just our table that struggled. We
watched an elderly couple be almost completely ignored, wait about 45 minutes
for some soup and have it immediately followed up by their entrée only to then
again be left to the point that the man eventually got up, tracked down his
waitress and handed her his card. I honestly would not return to this
restaurant if it was the only one open in town.
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